Yvonne Ohui MacCarthy is the go-to expert for media commentary on customer service in Ghana and West Africa. She appears regularly on television, radio and in print bringing data, clarity
and practical insight to every interview.
I am a Customer Service Professional (CSP), the Founder of the Institute of Customer Service Professionals (ICSP), and the creator of the Ghana Customer Service Index, the only independent, annual national benchmark of customer satisfaction in Ghana, now in its 8th year.
Copyright © 2026 Yvonneo Maccarthy. Powered by Aggreybuttons.cloud